Shipping Policy

 

At PawtopiaPets.shop, we aim to deliver your pet’s favorite products quickly and safely. Please review our shipping policy below for details on processing times, delivery estimates, and related information.

 

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1. Order Processing

 

 

• All orders are processed within 1–3 business days after payment is confirmed.

• Orders are not processed, shipped, or delivered on weekends or public holidays.

• You will receive an email confirmation with your order details once your purchase is complete, followed by a tracking number when your order ships.

 

 

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2. Shipping Methods & Delivery Times

 

We offer standard and express shipping options:

Shipping Method	Estimated Delivery Time
Standard Shipping	7–15 business days
Express Shipping	3–7 business days

 

3. Shipping Locations

 

We currently ship to:

 

• United States

• Canada

• United Kingdom

• Australia

If your country is not listed, please contact us at support@pawtopiapets.shop to confirm availability.

 

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4. Shipping Costs

 

Shipping charges are calculated at checkout based on your location and the weight/size of your order.

 

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5. Tracking Your Order

 

Once your order has shipped, you will receive a tracking number via email. You can use this to track your shipment’s progress.

 

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6. Customs, Duties, and Taxes

 

International shipments may be subject to customs duties and taxes, which are the responsibility of the customer.

 

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7. Delayed or Lost Packages

 

While we strive for timely delivery, PawtopiaPets.shop is not responsible for delays caused by shipping carriers, weather conditions, or customs processes.

If your package is lost, please contact us so we can assist you in filing a claim with the carrier.

 

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8. Contact Us

 

If you have any questions about our shipping policy, please email us at:

📧 support@pawtopiapets.shop